Questions and answers

With us, a single item is £45 and loads run from £65 for 6 to 8 bags up to £360 for a full 12-yard truckload. Sofas, mattresses and fridges carry a small extra charge. There’s no VAT to add, and loading, tip fees and a waste transfer note are included.

By how much space your rubbish takes up in our 12 cubic yard tipper, not by the hour. Send photos and we’ll give you a fixed price for the lot. If there’s more on the day than the photos showed, we tell you the new price before we load anything, and you can say no.

There’s no VAT to add. The price we quote is the price you pay.

Usually, for waste that’s already piled up. A 6-yard skip in Swansea costs around £265 to £295, plus a permit if it goes on the road, and you do the loading. Our half load of the same size is £210 with the loading done. A skip can work out better for a long renovation or lots of heavy rubble.

We price what’s actually there. If it’s more than the photos showed, we tell you the new price before we start. You can agree, or we can take only what the original price covers.

By card or bank transfer once the job’s done. You get a receipt and a waste transfer note. Landlords and businesses can have an invoice.

When there’s space on the truck, yes. Message us before 11am and we’ll tell you straight away whether we can come today. If we can’t, we’ll give you the earliest slot we have rather than promise something we can’t keep.

No, as long as we can get to the rubbish and you’ve agreed the price. Leave it somewhere we can reach, like a drive, front garden or unlocked garage, and we’ll send you photos once it’s gone.

Yes. Carrying from lofts, upstairs rooms, cellars and back gardens is included within reason. Just tell us where everything is so we can plan it.

All of Swansea, Mumbles and Gower, plus Neath, Port Talbot, Pontardawe and Llanelli: postcodes SA1 to SA8 and SA10 to SA16. Further out, ask and we’ll tell you before you book if there’s any extra charge.

Asbestos, paint and chemicals, gas bottles, fuel and oil, clinical waste and fireworks. Most other household, garden and building waste is fine, including sofas, mattresses, fridges and electricals.

Yes. Upholstered seating has to be kept separate and sent for incineration under Natural Resources Wales rules, because the foam can contain persistent chemicals. That’s why there’s a £20 charge per seat and why many skip firms won’t take them.

On private land, yes: for landlords, businesses and landowners. Fly-tipping on roads, pavements and public land is the council’s job, so report it to Swansea Council.

To a licensed commercial weighbridge, never a household recycling centre. We sort out wood, metal, cardboard and electricals so they can be recycled, and furniture that’s good enough to use again, we’ll try to get reused.